Can't play Anyplay

Troubleshooting steps for playback issues, plus minimum device and storage checks.

If you have any issues with the app, these steps can often fix it:

• Restart the Anyplay app.
• Log out and back in.
• Make sure the app is up to date.
• Check that it’s not in Offline mode in settings.
• Close any other apps you’re not using.
• Reinstall the app.

Didn’t work?

If you’re still having issues, see whether it behaves the same way on another device. If it doesn’t, the problem is likely device-specific:

• Check that your device is supported and fully up to date.
• Your device should have at least 250MB of available memory.
• You may need to perform further troubleshooting with the device manufacturer.